Public Works - Maintenance Division

Drainage Ditches
The Maintenance Division is responsible for maintaining the flow of water through ditches receiving storm water runoff from city maintained streets. This system consists of inlets or catch basins, open channels and ditches, underground pipelines, and retention ponds.
Men working on a city street maintenance project
City crews periodically clean the banks of the drainage ditches and remove any obstacles obstructing the flow of water through the ditch. Residents are urged not to dispose of leaves or grass clippings into open drainage systems or to place any debris in a location that would impede the flow of water into the underground system. Such action may result in serious flooding.

It is everyone's responsibility to help eliminate the amount of debris deposited in the ditches or on the ditch banks that can cause flooding. Also, this waste accumulates in and pollutes areas adjacent to ditches, streams, and lakes, and diminishes the beauty of Panama City. In the event of flooding due to a blockage of the storm drains system, residents may call the office of the Maintenance Division between the hours of 7 a.m. and 4 p.m. at 850-872-3175. In the event of a flooding emergency at any other time, please call 850-872-3112.

Installation of Street Lights

The City of Panama City accepts requests from private citizens to have Gulf Power install a streetlight on residential streets within the city. If the light is located on the city right of way, Panama City will cover the costs. If Gulf Power installs the light on the homeowner's property at the homeowner's request, then the homeowner is responsible for the bill. If you would like to have a streetlight installed, call the Maintenance Division at 850-872-3005 for further details.

Installation of Street Signs
The Panama City Police Department takes all requests for street or road name signs and all traffic signs within city limits. If you would like to request a new sign please contact the Panama City Police Department at 850-872-3140. If you are reporting on a damaged or missing sign, call us at 850-872-3005.

Pavement Markings
The Public Works Maintenance Division maintains all street signs and pavement markings on the 224 miles of city owned paved roads in Panama City. Traffic signs and markings on state and county roads within Bay County and other cities are maintained by the respective agencies. If you have a question or comment relative to maintenance or wish to report damage to road signs or pavement markings, please call the Maintenance Division at 850-872-3005 between 7 a.m. and 4 p.m. Monday through Friday. After 4 p.m., weekends or holidays, please call 850-872-3112.

Street Light Malfunction
The  Maintenance Division of the Public Works Department takes reports of all malfunctions of streetlights within the City of Panama City. To report a streetlight malfunction, please call the Maintenance Division at 850-872-3005 between the hours of 7 a.m. and 4 p.m., Monday through Friday.


Street / Sidewalk Repair
Street and sidewalk maintenance or repairs include potholes, cave-ins and other problems that may be dangerous to pedestrians or vehicles and should be reported to the Maintenance Division between the hours of 7 a.m. and 4 p.m., Monday through Friday. The number to call is 850-872-3175. To report street maintenance problems that are dangerous to pedestrians and vehicles after hours, call Panama City Police Department at 850-872-3112.

Street Sweeping Request

The City of Panama City has contracted with a private commercial street sweeping service to sweep the streets in the city. The Maintenance Division is responsible for monitoring the contract for sweeping streets. The objective is to sweep the downtown area of the City twice per week and residential streets every 72 days. The sweeper also responds to special requests for immediate pickup of debris creating traffic problems, such as broken glass.

In addition to helping keep the city cleaner, sweeping reduces health hazards by ensuring trash doesn't accumulate and become a harborage for insects and rodents. For additional information, or to report an area that needs immediate attention, please call the Maintenance Division at 850-872-3175 between 7 a.m. and 4 p.m., Monday through Friday.

Traffic Signals

The Public Works Maintenance Division maintains over 80 signalized intersections, other flashing warning signals, and school zone warning beacons within the city limits of Panama City. To report a malfunctioning signal please call the Maintenance Division at 850-872-3005. The Maintenance Division's office is open Monday through Friday from 7 a.m. to 4 p.m. After 5 p.m., weekends and holidays, for emergencies call the police dispatcher at 850-872-3112.