Water may occasionally become discolored due to water main breaks, fires that cause a high volume of water usage by the Fire Department or problems at the Bay County Water Treatment Plant. These problems may cause the water from your faucet to be cloudy or rust colored. Please do not be alarmed. The water is still safe to drink. The water merely contains sediments due to sudden changes in pressure in the system.
When the cause for the water problem is corrected, the sediments will be flushed from the city water lines. Do not wash clothes because the sediments may cause stains. Notify the City of Panama City Utilities Department to let them know there is a problem with your water by calling (850) 872-3191, Monday through Friday, from 8:00 a.m. to 5:00 p.m. For after-hours assistance, please call (850) 872-3112.