Online Payments

Important Information Regarding E-Payment Service

To facilitate online financial transactions the City has established an E-Payment service.

These services are supported through convenience fees which are retained by the private company to support the service. The convenience fees are only to the users of the services. Our 3rd Party Payment Provider is a company called Paymentus.

Important Information on Fees - "Not Tax Dollars"

The City's E-Payment services are supported through convenience fees assessed only to the users of the services.

Please note: Convenience fees for the City's E-Payment services will be waived until further notice because of the COVID-19 pandemic.

Please select which type payment you would like to make:

  1. Utility Bill
  2. Merchant Revenue
  3. Police

For Utility Bill Payments

  • They accept Discover, Master Card, Visa and E-Check
  • The convenience fee for credit cards is $2.45 with a max payment amount of $160.00. You can make multiple payments if your bill is more.

If you have any questions or comments about the City's E-Payment services please call 850-872-3090.

The City of Panama City E-Payment services are optional and are just one method of conducting business with us. You may continue to use traditional methods, such as the U.S. Mail, Automatic Draft, Payment by Phone or visiting City offices in person, or you can pay online.

Your payment will be processed at the close of the business day. (If you pay your bill on a weekend or holiday, your payment will be processed at the end of the next business day).

Pay Utility Bill

Please note: All convenience fees associated with online payments made to the City will be waived until further notice.