Boil Water Notice

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September 16, 2020 9:27 AM

Hurricane Sally Updates and Information

Thursday Night Update:

As the City is recovering from the impacts of #HurricaneSally, staff continue partnering with the Florida Department of Environmental Protection (DEP) through coordinated meetings to address the effects to the sanitary sewer system.

Heavy rainfall, storm surge and inflow and infiltration placed an incredible strain on the City’s key and vital infrastructure. The City’s 127 lift stations remain in full operation and did so throughout the storm event. The City had one water line break. It was repaired during the middle of the storm within three hours. A Boil Water Notice was issued for the affected homes and businesses and has since been lifted. There are currently no Boil Water Notices in effect.

The City’s Utilities team is continuing to assess the system and is working with DEP to report all Sanitary Sewer Overflows. At this time, the City has reported that there were discharges that entered storm drains that feed into Watson Bayou and Robinson Bayou.

Laboratory technicians are conducting daily testing of impacted waterways throughout the City. The City will provide results to DEP and the Florida Department of Health in Bay County as well as post updates on the City’s website and social media sites.

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Wednesday Night Update:

- While the weather effects from Hurricane Sally may be subsiding, the threat to the City's sewer system will linger for a few days. Infiltration from groundwater into the sewer system will require our lift stations to operate at increased capacities for a few days. The City is monitoring lift stations around the clock and addressing concerns. The City asks all to refrain from doing any unnecessary laundry, taking long showers, etc. Doing so, will alleviate pressure on the sewer system.

- *If you have sewage backing up into your home, please call the Public Works Department at (850) 872-3015 immediately so crews can respond and mitigate.
The City, thankfully, is seeing significant drying of the City’s streets, but some roadways still have standing, if not deep, water on them. Please do not attempt to drive on any submerged roads or around any barricades. The City encourages those who can stay home and off the roads to do so.

- The Solid Waste team is picking up garbage and yard trash as normal. Please place any debris generated by Hurricane Sally by the roadway for pick-up. If our trucks cannot get down your street tomorrow due to flooding, we will be back as soon as flood waters recede and it is safe to do so.

- The Police and Fire Departments were proud to partner with agencies in Bay County to rescue our citizens in need. Both departments are fully staffed and ready to respond if needed.

If you have an immediate concern, please call the Public Works Department at (850) 872-3015 or the Police Department’s non-emergency phone number at (850) 872-3112.

Please know that the City's team is working diligently to address all concerns and help the community recover.

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Wednesday Morning Update:

- All lift stations are fully operational but have been operating at 100% capacity for about 36 hours due to water infiltration into the sewer system. We are working with Florida's Water/Wastewater Agency Response Network (FLAWARN) to secure additional pumps as we anticipate the pumps at some lift stations may burn out.
- *If you have sewage backing up into your home, please call our Public Works Department at (850) 872-3015 immediately so we can respond and mitigate.
We are deploying pumps to critical areas and those prone to flooding to remove storm water from ditches.
- We received a report that one tornado came across the City overnight but stayed above the tree line. As of this morning, we have one downed tree.
*Please remember the City’s infrastructure (water, sewer, storm drains) are fragile and that every little thing helps right now. We ask all to refrain from doing any unnecessary laundry, taking long showers, etc. while we are experiencing heavy rainfall. Doing so, will alleviate pressure on our sewer system.

We also encourages those who can stay home and off the roads to do so. It is *NEVER* safe to drive or walk into flooded waters or submerged roads.

If you have an immediate concern, please call the Public Works Department at (850) 872-3000.

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Tuesday Night Update:

The City Commission declared a State of Emergency due to Hurricane Sally at a Special Call Commission Meeting on September 15, 2020. This action allows City Manager Mark McQueen to expend necessary assets and resources of the City to address concerns relating to flooding and anticipated impact to the City’s sewer system.

The City is taking the following precautions:

- Securing additional pumps to help facilitate and provide assistance to the City’s lift stations. The City is concerned that the pumps at some lift stations may burn out because they are operating at 100-percent capacity for extended periods of time due to water infiltration into the sewer lines.
- Adjusted operations at the St. Andrews and Millville Wastewater Treatment Plants to accommodate additional volume of sewage and water.
- Lowered all City retention ponds to accommodate additional stormwater.
Staged barricades and signs in areas that are prone to flooding.
City staff will be working around the clock to monitor and respond to concerns and issues.
- Police and Fire Departments are fully staffed and operational.

If you have an immediate concern, please call the Public Works Department at (850) 872-3015 or the Police Department’s non-emergency phone number at (850) 872-3112.

Help is on the way! The City has received approval for a State Revolving Loan of $81 Million to help repair and replace the water and sewer infrastructure in the City. $20 million of the loan will be forgivable. The remaining balance must be paid back over 20 years at 0% percent interest. Funding should begin being available to the City late this year. We are currently working to prioritize the project list and begin the engineering phase.

Additionally, the City has applied for a $25 million grant to replace our ten most critical lift stations. The City is also applying for CDBG-DR funding as a result of Hurricane Michael, which could be used for additional infrastructure projects.

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The City Commission will hold a Special Call Meeting on Tuesday, September 15, 2020 at 5:00 p.m. for the purpose of declaring a State of Emergency for the City due to Hurricane Sally.

The agenda may be viewed here: https://www.pcgov.org/AgendaCenter/ViewFile/Agenda/_09152020-474?html=true

Citizens and media may attend virtually via Zoom or in-person at City Hall (501 Harrison Avenue) in Room 010.

There are several ways to connect:

Download the Zoom app on your smartphone and join with the Meeting ID.
Download the Zoom program on your desktop and join with the Meeting ID.
Call (312) 626-6799 and enter the Meeting ID when prompted.
Meeting ID: 872 9387 0301

Passcode: 919657

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