Disaster Recovery Centers are now open in Panama City and Callaway in Bay County.
Florida Division of Emergency Management and FEMA will open additional centers in affected counties in the coming days. The centers offer in-person support to individuals and businesses in counties designated in the Florida federal disaster declaration for Hurricane Michael.
Representatives from the State of Florida, FEMA, the U.S. Small Business Administration (SBA), and other organizations are at the centers to explain available assistance programs and help connect survivors with resources that best match their recovery needs.
The centers are located at:
Bay County Public Library
898 West 11th Street
Panama City, FL 32401
John B. Gore Park
520 Beulah Avenue
Callaway, FL 32404
Sunday through Saturday, 8:00 a.m. to 7:00 p.m. local time
Other centers will soon be open in affected areas. Survivors can view locations by using the FEMA mobile app or by visiting FEMA.gov/DRC.
Homeowners, renters and businesses should register for disaster assistance before visiting a recovery center.
There are several ways to register:
• Go online to DisasterAssistance.gov;
• Call 800-621-3362 (voice/711/VRS) or 800-462-7585 (TTY) anytime from 7 a.m. to 11 p.m. local time seven days a week until further notice. Multilingual operators are available.
All recovery centers are accessible to people with disabilities. Centers have assistive technology equipment,such as amplified phones and listening devices for people with hearing loss and magnifiers for people with vision loss. Video Remote Interpreting is available. In-person American Sign Language (ASL) interpreters are available by request (If possible, please allow 24 hours to schedule an interpreter). The centers also have accessible parking, ramps and restrooms.
Survivors may follow these links to access informational videos in American Sign Language:
• Disaster Recovery Centers (ASL): fema.gov/media-library/assets/videos/127259
• Just ask (ASL): fema.gov/media-library/assets/videos/111508
• FEMA assistance does not impact government benefits (ASL): fema.gov/media-library/assets/videos/111582
• Requesting an interpreter (ASL): fema.gov/media-library/assets/videos/172199
Florida homeowners, renters and business owners in Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Leon, Liberty, Taylor, Wakulla, and Washington Counties may apply for disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Michael.